Frequently Asked Questions

We finish surfaces — floors, walls, and ceilings. We install surface systems for homes, offices, restaurants, hotels, warehouses, and any other space that needs a floor or wall finished correctly. We are not a general contractor and we do not do structural work. Our focus is surfaces only, which is why we are good at it.

Across the Kingdom. We regularly take on projects in Riyadh, Jeddah, Dammam, Al Khobar, Makkah, Madinah, Tabuk, Khamis Mushait, Abha, Jubail, and Yanbu. If your city is not listed — contact us. We cover more of Saudi Arabia than most, and we travel to the project.

Both. For residential clients we handle private villas, apartments, bathrooms, kitchens, and staircases. For commercial clients we work on restaurants, hotels, showrooms, offices, clinics, and warehouses. The quality standard is the same for both. What changes is the scheduling — commercial projects often need phased work or installation outside operating hours.

No. Every Floroz project is handled by our own team from start to finish. The people who assess your space are the same people who install the surface. This matters because surface quality depends entirely on the skill of the person doing the work. We do not hand projects off.

Over 15 years in Saudi Arabia. That time has been spent working specifically on surfaces — not general construction, not fit-out management, not supply. Surfaces only. Fifteen years in one discipline in one market teaches you things that cannot be learned faster.

Microcement is a thin surface coating — typically 2 to 3mm thick — made from cement, polymers, and mineral pigments. It is applied by hand directly over your existing floor, wall, or any solid surface without demolition. The result is a smooth, seamless finish with no grout lines and no joints. It can be used on floors, walls, ceilings, bathrooms, kitchens, staircases, and outdoor areas.

Yes — this is one of the main reasons people choose microcement for renovations. It bonds directly over existing tiles, concrete, screed, or plywood without needing to remove anything. The tiles must be in good condition: firmly fixed, no hollow spots, no structural cracks. We check this before we start. If a tile is loose or the surface is unstable, that needs to be fixed first — applying microcement over a failing surface is how failures happen.

Yes, when correctly sealed. Microcement itself is not waterproof — the polyurethane sealer applied on top is what creates the waterproof barrier. In bathrooms and wet areas we use a dedicated waterproofing layer beneath the microcement before the finish coats go on. Installed correctly, microcement handles daily shower use, splashing, and cleaning without any issues. It is one of the most popular bathroom finishes we install.

Not if installed correctly. Microcement contains polymers that give it flexibility — it moves slightly with the surface beneath it rather than cracking. The most common cause of cracking is movement in the substrate underneath. Before we install, we check the existing surface for instability, structural cracks, and moisture. We also embed a fibreglass mesh in the base coat to absorb any movement. Skipping these steps is why microcement cracks — and it is not something we skip.

Yes, with the right specification. Outdoor microcement in Saudi Arabia requires an aliphatic sealer — not the standard polyurethane used indoors — because aliphatic sealers resist UV yellowing and maintain flexibility at surface temperatures that can exceed 60°C. We also apply an anti-slip additive for external use. Correctly specified and installed, microcement handles Saudi outdoor conditions well on terraces, pool surrounds, and exterior walls.

With normal residential use and correct maintenance, 15 to 20 years. The microcement layer itself does not degrade — what ages is the sealer on top. The sealer typically needs refreshing every 5 to 8 years depending on traffic and use. In a busy commercial space like a restaurant or retail floor, that interval may be shorter. In a low-traffic home, longer. We keep records of the specification and colour for every project we install, so a future reseal or repair matches exactly.

Warm water and a pH-neutral cleaner. That is genuinely all it takes for everyday maintenance. The critical rule: never use bleach, vinegar, ammonia, or any cleaner with a pH below 6 or above 8. These break down the polyurethane sealer over time. Once the sealer is damaged, a full reseal is the only fix. Every client receives a printed maintenance guide with specific product names at project handover.

SAR 80–130 per square metre installed, depending on surface type, total area, and finish specification. Bathroom installations sit toward the higher end — more preparation, full waterproofing layer, more detailed work around fixtures. Large open floors sit toward the lower end. We provide a fixed quote after a free site visit. No hidden additions once work starts.

Epoxy is a two-component resin system — a resin and a hardener — that is mixed and applied to a concrete floor. When cured, it produces a hard, seamless, chemical-resistant surface with a high-gloss finish. It is used in warehouses, factories, commercial kitchens, garages, showrooms, clinics, and any space where the floor takes heavy use, needs to resist oils or chemicals, or needs to be cleaned very easily.

The main difference is material and purpose. Microcement is cement-based — natural, matte or satin finish, works on floors and walls, ideal for residential and design-focused spaces. Epoxy is resin-based — harder, glossier, more chemically resistant, best for commercial and industrial floors. If you want a beautiful bathroom, kitchen, or living space: microcement. If you need a floor that handles forklifts, industrial cleaning, or heavy traffic: epoxy.

SAR 30–35 per square metre for a standard solid-colour system on a clean, open concrete area. The cost increases for: smaller areas (mobilisation cost spread over less surface), metallic or decorative finish systems, moisture treatment needed after testing, or removal of an existing coating. At warehouse scale — 2,000m² or more — epoxy is one of the most cost-effective permanent floor systems available.

10 to 20 years with correct maintenance in most commercial and industrial environments. In a private garage or low-traffic space, longer. The lifespan depends heavily on what the floor takes: constant forklift use, chemical spills, and heavy abrasion shorten it. Normal commercial foot traffic does not. The single biggest factor is moisture testing before installation — a floor laid on a concrete slab with trapped moisture will blister and delaminate within months regardless of how good the epoxy is.

Sweep or dust-mop regularly to remove grit that acts like sandpaper on the surface. For wet cleaning, use a pH-neutral cleaner with warm water and a microfibre mop. Avoid bleach, vinegar, citrus-based cleaners, acetone, and any abrasive pads or scouring products. In Saudi Arabia's dusty climate, regular sweeping is particularly important — fine sand grinds into the surface if left to accumulate.

Terrazzo is a composite floor made from chips of marble, granite, quartz, glass, or shell set into a cement or resin binder, then ground and polished to a smooth finish. It is one of the oldest flooring materials in architecture and one of the most durable — properly maintained terrazzo floors last 40 to 50 years or more. It is used in hotel lobbies, shopping centres, public buildings, private residences, and any space where a distinctive, permanent floor is required.

Yes — terrazzo performs well in Saudi Arabia. It is heat-resistant, does not fade under UV exposure, and handles the temperature swings between air-conditioned interiors and outdoor heat. It is naturally cool underfoot, which is an advantage in a hot climate. Epoxy-matrix terrazzo (as opposed to cement-based) has additional flexibility that handles the thermal movement in Saudi slabs more reliably.

Stamped concrete is structural concrete that is pressed with textured moulds while it is still setting — giving it the appearance of natural stone, brick, wood, or custom patterns. It is used outdoors: driveways, courtyards, pool surrounds, garden paths, and commercial plazas. It combines the structural strength of concrete with a decorative finish at a fraction of the cost of real stone.

It can — if it is poured without correct control joints and curing in Saudi conditions. Saudi summers mean concrete surfaces reach extreme temperatures, which causes expansion. Without proper expansion joints and hot-weather curing methods, cracking is common. We plan every stamped concrete pour around Saudi climate conditions: early morning or evening pours, curing compounds to slow water evaporation, and correctly spaced control joints before the pour. This is the difference between a stamped concrete floor that lasts and one that cracks within a year.

Resin bound is a permeable outdoor surface made from natural stone aggregates — pebble, quartz, or crushed stone — bound together with a clear UV-stable polyurethane resin. The result is a smooth, seamless surface through which water drains naturally. It is used for driveways, pathways, pool surrounds, terraces, and open external areas. Unlike loose gravel, there are no stones to scatter. Unlike asphalt, it does not soften or leach oils in Saudi heat.

Yes — if the correct binder is used. Standard UK-grade polyurethane binders are not rated for sustained surface temperatures above 50°C. Saudi outdoor surfaces regularly reach 60–70°C in summer. We use aliphatic binders that are heat-tested to 70°C sustained temperature. This is the single most important specification difference for resin bound in the Gulf climate — and the reason some installations fail here while others last 15 years.

Gypsum board — also called drywall or plasterboard — is used for interior partition walls, suspended ceilings, feature walls, and decorative ceiling designs. It is faster and lighter than masonry partitions, which matters in Saudi villas and commercial buildings built on post-tensioned slabs — those slabs have weight limits, and a heavy block wall on a renovation can exceed the structural budget. A gypsum board partition weighs about one-fifth of a block wall. We include a structural load check with every gypsum board quote.

Standard gypsum board is used for most interior dry areas. Moisture-resistant (MR) board is used in bathrooms, kitchens, and any wall adjacent to a wet area. Fire-rated board is used where fire resistance is required — between apartments, around stairwells, or per building code requirements. Acoustic board is used where sound separation matters — between bedrooms, home cinemas, or meeting rooms. We specify the correct board type for your application — not a single grade for everything.

SAR 35–40 per square metre all-in — that includes steel stud framing, gypsum board, tape and jointing, and a skim coat finish ready for paint. Acoustic upgrades add approximately SAR 8–12/m². Fire-rated assemblies add approximately SAR 10–15/m². The structural load check is included at no extra charge.

Wall putty is a smooth polymer-modified base coat applied to walls before painting or any decorative finish. It fills surface imperfections, creates a flat and stable base, and significantly improves paint adhesion and longevity. If you paint directly onto a rough or uneven plaster wall, every imperfection shows through the paint and the surface degrades faster. Wall putty is needed on almost every interior wall before final painting — it is the step that separates a finish that holds from one that starts peeling.

Cement plaster is a traditional mix of cement, sand, and water applied to masonry walls — brick, block, or concrete — to create a solid, level surface layer. It is the base that everything else sits on: paint, putty, tiles, or microcement. It works on interior and exterior walls and is resistant to moisture, which makes it the correct choice for outside walls and in bathrooms. Gypsum plaster is faster and smoother for interior dry areas but should not be used outside or near water.

For interior dry areas: gypsum plaster. It sets faster, produces a smoother finish, does not need water curing, and has lower thermal conductivity — meaning rooms feel cooler. For exterior walls, bathrooms, kitchens, or any wall near moisture: cement plaster. Gypsum does not handle moisture well and should not be used in wet areas. Most Saudi homes use cement plaster externally and in wet areas, with gypsum plaster or gypsum board for interior dry rooms.

We ask a few quick questions: what surface, approximate area, your city, and your timeline. Then we arrange a free site visit. At the visit, we look at the existing surface, confirm what is needed, and give you a clear itemised quote. No vague estimates, no additions after work starts. We aim to get back to all enquiries within a couple of hours.

It depends on the service and area. Microcement bathroom: 4 to 6 days. Single-room floor: 3 to 5 days. Epoxy coating on an open commercial floor: 2 to 3 days. Gypsum board partition for a room: 3 to 5 days. Full villa project with multiple systems: phased over 2 to 4 weeks. We give you a written schedule before work begins, not a rough estimate.

For most flooring projects, the area being worked on needs to be clear. For a single bathroom or kitchen renovation, most clients stay in the rest of the home without issue. For full-home or full-floor projects, we plan phases to minimise disruption. For commercial spaces, we work in stages or outside operating hours where possible. We discuss and agree the plan before we start — not on the first day.

For microcement, we work from the RAL and NCS colour systems — the same references architects and interior designers use worldwide. Hundreds of colours. Finish options include matte, satin, and textured. The most popular choices in Saudi Arabia are warm greys, off-whites, sand tones, and deep charcoals. For epoxy, solid colours, metallic, and multi-tone systems are available. We carry physical sample panels for every system — you see and confirm before we order.

Yes. Every Floroz project is handed over with a 3-year written warranty covering the installation — bond integrity, delamination, and surface performance failures caused by our workmanship or materials. If a problem develops within that period for a reason that is our responsibility, we return and fix it at no cost. The warranty document specifies exactly what is and is not covered. We explain it before you sign anything.

Because the climate here eliminates materials that work perfectly elsewhere. Surface temperatures in Saudi Arabia regularly exceed 60°C in summer. UV exposure is intense. Coastal cities like Jeddah and Dammam add persistent humidity. A microcement product that performs for 15 years in a European climate may blister, crack, or yellow here within 12 months if the sealer is not rated for this environment. An epoxy applied without moisture testing in a Saudi concrete slab will delaminate — Saudi slabs poured in summer heat trap internal moisture that standard tests elsewhere would not catch. Fifteen years of working specifically in this market is what makes the difference.

Yes — better than tiles in most cases. Tiles have grout lines that collect dust and are extremely difficult to clean thoroughly in a dusty environment. Microcement is seamless — no grout lines, no joints, no gaps for fine dust to settle in. A single mop cleans the entire surface. For Riyadh and other inland cities where dust storms are common, microcement floors are significantly easier to maintain than tiled alternatives.

Yes, with adjusted methods. Microcement and epoxy require ambient and surface temperatures within specific ranges for correct curing. In Saudi summer, we work in air-conditioned interiors where temperature is controlled, schedule outdoor work in early morning or evening, and use curing compounds and retarders where needed. Stamped concrete pours are planned specifically around peak temperature hours. We do not simply proceed as if the climate is normal — we adjust to it.