Common Questions — Honest Answers

No — and this is the most common misconception about what we do. Floroz applies surface systems to floors, walls, ceilings, bathroom enclosures, kitchen splashbacks, staircases, outdoor terraces, and feature surfaces. Our seven systems — Microcement, Epoxy, Terrazzo, Polished Concrete, Stamped Concrete, Resin Bound, and Gypsum Board — are each suited to different surfaces and conditions. In most of our projects, we coat multiple surfaces within the same space.

Microcement is a thin cement-based coating — 2 to 3mm thick — made from cement, polymers, and mineral pigments. It bonds directly over your existing tiles, concrete, or timber without any demolition. The result is a smooth, seamless surface with no grout lines and no visible joints. It works on floors, walls, bathrooms, kitchens, staircases, and outdoor areas. It is one of the most versatile surface systems we work with at Floroz.

No. Microcement is a full surface system — not a flooring product. We apply it to walls, ceilings, bathroom enclosures, kitchen splashbacks, staircases, and outdoor terraces using the same material. One of the main reasons clients choose microcement is that it creates one continuous finish from floor to wall to ceiling with no transitions, no grout lines, and no breaks — something no tiled surface can do.

Epoxy is a resin-based coating — harder and more chemical-resistant than microcement — with a high-gloss finish. It is best suited to large horizontal surfaces that take heavy use: commercial kitchens, showrooms, warehouses, garages, and retail floors. It is not ideal for walls or bathrooms in most cases. If you need a seamless floor that can handle forklifts, industrial cleaning chemicals, or constant foot traffic, epoxy is usually the right answer.

Terrazzo is a decorative surface made from chips of marble, granite, glass, or shell set into cement or resin and polished to a smooth, high-shine finish. It has been used in architecture for centuries and is known for lasting 50 years or more with proper care. Floroz installs both cementitious and resin-based terrazzo for floors, walls, reception areas, and feature surfaces in homes, hotels, and commercial buildings.

Stamped concrete is concrete that is pressed with textured moulds while it sets — giving it the look of natural stone, brick, wood, or custom patterns. It is used mainly for outdoor surfaces: driveways, courtyards, pool surrounds, garden paths, and entrance areas. It handles the Saudi climate well and costs a fraction of real stone. It is one of the most requested outdoor surface systems we install.

Resin bound is a mix of natural aggregate stones — pebbles, gravel, or crushed stone — bound together with a clear UV-stable resin and laid as a smooth, permeable surface. Water drains through it rather than sitting on top. It is ideal for driveways, pathways, garden areas, and any outdoor surface where drainage and appearance both matter. It is low maintenance, durable, and available in a wide range of aggregate colours.

Gypsum board — also called drywall or plasterboard — is used for interior partition walls, suspended ceilings, feature panels, decorative coves, and archways. Floroz uses moisture-resistant gypsum board in bathrooms and kitchens, and standard types elsewhere. We do not use a single grade for every application — the board specification is matched to the environment. It is one of the faster systems to install and one of the most cost-effective ways to add structure or design features to a space.

For most of our systems — no. Microcement, epoxy, and resin bound can be applied directly over existing tiles, concrete, screed, and other stable hard surfaces without demolition. We inspect the existing surface first: checking for hollow tiles, structural cracks, and moisture levels. If the existing surface is unstable or moisture is too high, we resolve those issues before proceeding. Skipping that inspection is how failures happen — and it is never something Floroz skips.

We use sealed calcium chloride tests placed across multiple zones of the existing slab. These measure how much water vapour is rising through the surface per day. If the emission rate is above the safe threshold, we apply a dedicated moisture barrier primer before any coating goes down. This single test is the most important thing we do on every project — moisture trapped under a sealed surface will blister and detach the coating within months. It is also the step most other applicators in Saudi Arabia skip entirely.

It depends on the system and the area. A microcement bathroom: 4 to 6 days. A single room floor: 3 to 5 days. An epoxy commercial floor: 2 to 3 days. A full villa with multiple systems: planned in phases over 2 to 4 weeks. Floroz provides a written schedule before work begins — not a rough estimate. You can walk on microcement after 24 hours and place furniture after 48 hours. Full cure for heavy loads takes 7 days.

No. Every Floroz project is executed by our own team — the same people who have been doing this for 15 years. We never hand a project off to a subcontractor. This matters because surface application quality is entirely dependent on the skill and experience of the person holding the trowel. When you book Floroz, the team that arrives is the team that knows what they are doing.

For homes, most clients prefer to vacate the room being worked on — mainly because of the primer and sealer odours during application, not because it is required. For a single bathroom or kitchen, most people stay in the rest of the home without issue. For full-home projects, we plan in phases to minimise disruption. For commercial spaces, we work in stages or outside operating hours wherever possible. We discuss and agree the plan with you before we start.

We use the RAL and NCS colour systems — the same references used by architects and interior designers worldwide. This gives access to hundreds of colours. The pigment is mixed through the full 2 to 3mm thickness of the material — not painted on the surface — so the colour does not wear off. Finish options include matte, satin, and textured. The most popular choices across Saudi Arabia are warm greys, off-whites, sand tones, and deep charcoals.

Microcement is priced between SAR 80 and SAR 130 per square meter installed. The final figure depends on three variables: the surface type (bathrooms require more preparation and waterproofing than living room floors), the total area (larger areas cost less per meter), and the finish specification. We provide an exact quote after a free site visit anywhere in Saudi Arabia — with no hidden costs and no obligation to proceed.

We give honest indicative ranges — like the SAR 80 to 130 per square meter figure for microcement — but we do not give final quotes without visiting the site. The condition of the existing surface, moisture levels, access, and surface-to-surface transitions all affect the final cost. A quote without a site visit is not a real quote. Floroz visits anywhere in Saudi Arabia at no charge and with no obligation.

Yes. Every Floroz project comes with a 3-year written warranty covering delamination, blistering, and sealer failure resulting from our application. If a problem develops within that period due to our workmanship or materials, we return and fix it at no cost. The warranty does not cover damage from incorrect cleaning products, physical impact, or modifications made after handover. We explain exactly what is and is not covered before you sign anything.

Warm water and a pH-neutral cleaner. That is genuinely all it takes for daily maintenance. The critical rule: never use bleach, vinegar, ammonia, or any cleaning product with a pH below 6 or above 8. These chemicals break down the polyurethane sealer over time — and once the sealer is compromised, a full reseal is the only fix. Every Floroz client receives a printed maintenance guide with specific approved product names and correct dilution ratios at handover.

With correct application and normal maintenance, 15 to 20 years. The sealer needs refreshing every 8 to 10 years depending on traffic and use — sooner in commercial spaces, longer in low-use residential areas. The microcement layer itself does not degrade as long as the sealer is maintained. Floroz keeps colour batch records for every project, so a sealer refresh or a small repair years later matches the original finish exactly.

Yes — all sealed surfaces eventually need resealing. For microcement in a typical home, plan for a reseal every 8 to 10 years. In high-traffic commercial spaces — restaurants, retail floors, hotel lobbies — that interval may shorten to 5 to 7 years. The signs that resealing is needed: the surface loses its sheen, water no longer beads on the surface, or light scratches become more visible. Floroz offers reseal services for any installed surface, including those installed by other applicators.

Floroz operates across all of Saudi Arabia. We have completed projects in Riyadh, Jeddah, Dammam, Khobar, Mecca, Medina, Tabuk, and other cities and regions. We travel to every project — there is no minimum project size requirement for us to visit outside Riyadh. Contact us with your location and we will confirm availability and arrange a site visit at no charge.

Floroz has been applying decorative surface systems in Saudi Arabia since 2009 — over 15 years. Every project in that time has been executed by our own team, with no subcontractors. Our site supervisors each have a minimum of 15 years of cementitious overlay experience. We document every project with moisture test logs, ambient condition records, and product batch numbers — traceable and available if needed.

Yes — both make up a significant part of our work. Residential projects include private villas, apartments, bathrooms, kitchens, and staircases. Commercial projects include restaurants, hotels, retail showrooms, offices, clinics, and warehouses. The surface systems and quality standards are the same regardless of project type. What changes is the planning: commercial work often requires phased scheduling, faster cure specifications, and work outside operating hours.